Please sort out our Milk order !

Today when we got back from having another wasp sting injection, we were pleased to see that Our Health care providers had delivered as they said they would !
Unfortunately they only delivered 8 night feeds and 12 bottles, so unless they are delivering on a weekly basis, we are still short of our month milk supply.

I think I will leave it in the hands of our dietician, as my blog is popping up on the 1st page of results.

Oops I tripped over Geoffs feeding line

I was just sorting out Geoffs pump as it had an air-lock, when I had finished I walked away but unfortunately tripped over Geoffs Feed line.
Which came free with milk pumping out, thinking the worst, I was glad to see it was just the Freka peg and clamp at the end that came off.
This was quickly repaired with a spare freka peg, Geoff did start to get very upset, but I was able to let him know that it wasn't a serious problem.

Nutricia Homeward are Sorry !

Well we have heard back from our Dietician and Nutricia homeward are sorry about the mix-up and it won't happen again (mmmmm)
Our full order should be with us on Thursday, well Nutricia couldn't say much else as the dietician had a copy of the fax that was sent in December.

Michael is not Impressed With Nutricia Homeward !

Just got back to find our milk and supplies on the doorstep, which is good.
What isn't good is that they still haven't got the milk order right, and what is the point of doing a stock check if they still send pumpsets that I told them I don' t need as I already have a backlog and don't really want to fill the garage up with Nutricia supplies.

• So they sent us 8 500ml milk bags which he is supposed to have 1 a night and when I last checked there were more than 8 days in a month.

• 12 bottles on energy, which he is supposed to have 1 a day, ditto the month thing.

Although it was a pain having to pick up all our milk at the chemist before, at least you usually got what you wanted.

Well hopefully the phone line between our Dietician and Nutricia homeward is buzzing.


Come back Kangaroo.

A Quiet Start to the Year

Well quiet for me as I haven't been blogging for a while.
After two week chest infection and half term, we have now got Geoff back into School, though I have had to take him as he wouldn' t go in provided transport.

We still haven't got our correct milk order sorted out with Nurtricia Homeward !
I didn't really notice last month as we had a backlog from month before as we were still using the Paediasure we had.
But some reason, they only have us down for 8 cartons of 500ml for Geoffs night feed for the month, and they won't change it till the dietitian has sent them another fax, what do they do keep loosing the Fax's ?
I only have enough milk now till the next order and then it looks like they are only giving me a weeks supply, no doubt it (fingers crossed) will get sorted, but I'm sure I said that before !

Milk arrived

Delivery turned up this afternoon and we now have milk supplied by nutricia, geoffs small rucksack turned up and also the longer pump sets for Geoff's night feed so will be able to say bye bye to Kangaroo now !

All I have to do now is get rid of 7 boxes of 30 kangaroo 500ml bags, which I don't really want to end up in a landfill.

So who are we with Nutricia or Kangaroo ?

Still not sorted out on the Nutricia front, and we had our delivery from nutricia yesterday.
Well I say delivery, unfortunately we still haven't received the extension sets or the small backpack and waiting for the milk.
So we still can't feed Geoff at night with the Infinity pump, which means we still have the kangaroo pump for the night feed.
We got home today to find 2 boxes of Kangaroo pump sets at the door, so who should of cancelled them then ? Not us and I already had 5 boxes that I can't get rid of !

Well hopefully the saga will be over soon, if not we will dump the nutricia and go back to Kangaroo....